Contact Us
Last updated: July 17, 2026
We value our customers and are always here to help. If you have any questions, concerns, or feedback regarding our products, orders, or shipping, please feel free to reach out to our dedicated support team using the information below.
Get in Touch
- Email: maisonvelle@maisonvelle.shop
- Phone: +1 802-309-6089
- Address: 2580 Harbor View Blvd, Suite 105, Irvine, CA 92614, USA
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Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Closed on Saturdays, Sundays, and Public Holidays.
Frequently Asked Questions
For quick answers regarding order status, shipping times, or returns, we recommend checking our dedicated policy pages:
- Shipping Policy - View details on transit rates, processing, and timelines.
- Refund and Return Policy - Learn how to start a return or request a replacement.
Our Response Guarantee
We aim to respond to all inquiries within 24 business hours. Please check your spam folder if you do not receive a reply within this timeframe, or include your order number in the subject line for faster assistance.